💬 Get In Touch
Contact KardX.in
Koi bhi sawaal hai? Hum yahan hain! Humein email karein aur hum jald se jald reply karenge. 🃏
Email Us
kardxhelp@gmail.com
Reply within 24–48 hrs
Support Hours
Mon – Sat
10:00 AM – 7:00 PM IST
Website
www.kardx.in
24/7 Platform Access
Avg Response
Under 24 Hours
Business days only
Direct Contact
Sampark Karein
Working Hours
Support Timing
Monday10:00 AM – 7:00 PM
Tuesday10:00 AM – 7:00 PM
Wednesday10:00 AM – 7:00 PM
Thursday10:00 AM – 7:00 PM
Friday10:00 AM – 7:00 PM
Saturday10:00 AM – 4:00 PM
SundayClosed
Note: Urgent matters pe “URGENT” likhein subject mein — hum priority par handle karenge.
Quick Help
Frequently Asked Questions
Mera withdrawal kyun nahi hua?
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Withdrawals generally 24 hours ke andar process ho jaate hain. Agar zyada der ho rahi hai toh pehle check karein ki aapka KYC complete hai ya nahi. Agar sab sahi hai toh humein kardxhelp@gmail.com par email karein apna registered mobile number aur withdrawal ID ke saath.
Account mein login nahi ho raha — kya karein?
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Pehle “Forgot Password” option try karein. Agar phir bhi nahi ho raha toh humein apna registered email ya mobile number ke saath kardxhelp@gmail.com par contact karein. Hum 24 ghante mein help karenge.
Paise add karne ke baad wallet mein nahi dikha raha?
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Kabhi kabhi payment gateway processing mein 5–10 minute lag jaate hain. Ek baar refresh karke check karein. Agar 30 minute baad bhi nahi aaya, toh apna transaction screenshot aur UTR number ke saath humein email karein.
KYC verification mein kitna time lagta hai?
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KYC documents submit karne ke baad verification generally 24–48 working hours mein complete ho jaata hai. Agar zyada time lag raha hai toh humein email karein.
Referral bonus credit nahi hua — kya karein?
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Referral bonus tab milta hai jab aapka referred friend pehli baar account banaata hai aur game khelta hai. Agar conditions poori hone ke baad bhi nahi mila, toh apna referral code aur dono accounts ke details ke saath humse contact karein.
Account band karwana hai — process kya hai?
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Account delete karne ke liye apne registered email se kardxhelp@gmail.com par “Account Delete Request” subject ke saath email karein. Pehle pending withdrawals complete karwana na bhoolein. Hum 7 working days mein process karenge.
Our Promise
Response Time Guarantee
📧
24 Hrs
Email Response
💰
24 Hrs
Withdrawal Processing
🛡️
48 Hrs
KYC Verification
⚖️
7 Days
Dispute Resolution
Grievance Officer: IT Act 2008 ke under, data ya privacy ki koi bhi grievance ke liye seedha kardxhelp@gmail.com par email karein. Hum 72 ghante mein acknowledge karenge.
